Returns & Exchanges

We want you to be completely satisfied with your Hairburst journey, which is why we offer a 30-day return window for unopened and unused products. Please ensure all items are returned in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive your unique return authorization code and shipping instructions.

• 2.
  Prepare Your Package

  Carefully pack your unopened Hairburst products in their original box or a secure mailing bag to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return label to your parcel and drop it off at your nearest authorized carrier location, ensuring you keep a copy of your postage receipt.

• 4.
  Receive Your Refund

  Once our warehouse team has inspected your returned items, we will process your refund back to your original payment method within 5-10 business days.